Disable everything here and restart the PC. Open the Task Manager and select the 'Start Up' Tab. You can perform a clean boot to ensure no other background programs are interfering with the installation by doing the following:
If they do not, or if you are unsure, contact your ISP for further details.īecause other applications may interfere with your update, close all other running apps before running the installation file. Please confirm that these security services permit online gaming. ■ Check security services of your Internet providerĭepending on your Internet provider or service plan, there may be security services included.
Please disable these programs before attempting to run FINAL FANTASY XIV. There is a possibility that security programs and firewalls are interfering with files related to the game. ■ Check settings for security programs and firewalls Also, even if your firmware is up to date, rewriting the update may improve the situation. *Consult with the help manual of your hardware when updating firmware. If the firmware is outdated, your communication equipment may not function properly, so please update your firmware before trying the version update again. Update your firmware, the program running your communication equipment. ■ Update firmware of communication equipment
Unnecessary data accumulated on the equipment will be initialized, possibly allowing for smoother transmission. Power off your communication equipment for 30 minutes to an hour. Please try these troubleshooting steps to see if they resolve the issue:
If you are unable to perform a version update successfully after activating the game client, it’s possible you may be having transmission or connection issues.
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